Customer module > FAQ

What is 'Customer module'?

'Customer module' is used to register users to manage user accounts and manage user preferences for each application (in the future will be used for subscription services).

What is a user registration?

User Registration means saving basic data about the person the user ofakturační and correspondence address of the entity identification data subject and the data user account. In the case of the first user entity's successful registration ends by assigning a unique registration code entity.

How to register as a user other legal entity?

The first user of your company who have registered , received a Registration Code to use when registering other users. In the registration form from the first list, select the type of user New user registered legal entity or natural person and enter the registration code assigned to your organization. Is pre-defined Information about the subject, Mailing address and Billing address. To register simply fill only information about the user.

What is a locked account?

The system locks the user account after 5 failed login attempts (user repeatedly displays "Invalid Password"). To unlock the account, you must contact the ' Customer Service ' service provider.

What is a blocked account?

Administrator system blocked your user account . You must contact the 'Customer Service' service provider who will tell you to block your user account.

Do you know the message "Access Denied"?

Administrator system blocked all user accounts on your body. You must contact the 'Customer Service' service provider that will give you reason to deny access for all users on your body.

Why the new release 'customized module' behave as described in the Release Notes?

It is recommended to clear the cache (cache) of your web browser. Refer to the instructions for your use of the Web browser: Google Chrome, Mozilla Firefox, Opera, Safari, Internet Explorer. If the problem persists, contact the 'Customer Service' service provider.